Help Base Greater Rochester– Services Directory

Children are often impacted by the deployment and redeployment of a parent or close family member. Families often have to seek new child care arrangements due to the deployment of a parent and they experience difficulty finding quality child care. In addition, often the costs of this child care are greater which puts stress on the family budget.

Children of deployed soldiers often face challenges focusing on school and may act out or struggle academically. Counselors in education system may need to be informed about issues facing students who have a family member deployed. Parents may also be challenged with children who are exhibited emotional stress due to the deployment of a parent or close family member. Support systems need to be in place for children and parents.

High family stress levels and frequent deployments can contribute to divorce or domestic violence which can have a significant impact on children.

Recreation
Recreation, leisure and sporting activities for individuals and families.
	OASIS Adaptive Sports Offers instruction, equipment and support to disabled veterans in a variety of sports activities. Helps the disabled veteran population successfully implement a recovery program that will assist the transition back into the mainstream of life. URL: http://www.oasisadaptivesports.com Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Robert Hoover Phone: 585-367-9239 Email: mbkhoover@aol.com
	Livingston County Department of Health The Early Intervention Program is a family centered program which coordinates services for families with a child, birth to age 3, with disabilities or delayed development. Services are based on the needs of the child and may include one or more of the following: Multi-disciplinary developmental evaluation Services such as speech, physical and occupational therapy, and special education Audiology Assistive technology URL: http://www.co.livingston.state.ny.us/doh_preventm.htm#EI Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Early Intervention Coordinator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
Education
	Army Strong Community Center The Army Strong Community Center (ASCC) supports children by assisting with finding youth activities in the their local community. We also offer age appropriate information about Mobilization, Reintegration and what it is to be a Military Child. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
Childcare
	Crisis Nursery of Greater Rochester Do you need help caring for your child, even for just a few hours? Please contact us. We are open 24 hours a day, 7 days a week. Perhaps a caregiver has had an accident, or become ill or homeless. Perhaps a parent has been arrested or is under severe stress because of domestic abuse. It happens every day: through no fault of their own, small children are put at risk of neglect or abuse. URL: http://www.cngr.org/ Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Madeleine Reynolds Bolz Phone: 585-235-5750 Email: mrb567@gmail.com
	Child Care Council, Inc. Our service is free and confidential. We provide referrals to licensed and registered child care. Information on cost, quality and regulations. Information on military child care subsidy. URL: http://www.childcarecouncil.com Counties: Monroe, Livingston, Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Referral Department Phone: 585-654-4720 Email: referral@childcarecouncil.com
Behavior
	Rochester Vet Center The Rochester Vet Center offers counseling services to combat zone veterans, their families, and children. Issues may include readjustment to home and children acting out due to these challenges. Individual, family, and couples counseling are offered to address issues impacting the family. The counseling staff may work closely with school staff as appropriate to promote a child's well-being and adjustment. URL: http://www.va.gov/rcs Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: Peter Ziarnowski Phone: (585) 232-5040 Email: Anthony.Ziarnowski@va.gov
	Madeleine Reynolds Bolz, LMHC, NCC Mental Health Counseling and Play therapy for children. URL: Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Madeleine Reynolds Bolz Phone: 585-507-0454 Email: mrb567@gmail.com
	Catholic Charities of Livingston County HOPE (Helping One Person Excel)Youth Mentoring is a Livingston County program that matches trained adult mentors with 6-14 year old youth in a 1:1 relationship. Mentors offer their guidance, give support and spend time with their youth "match." The youth in the program are experiencing adjustment difficulties at home, school and/or the community. One youth writes, "My mentor means a lot to me because I don't have anyone to take time out of their day just to be with me." Trained volunteers share a minimum of 4 hours a month with their youth match for a one-year period. Mentors are thoroughly screened and trained, and extensive background checks are performed before being the mentor is matched with a youth. URL: http://www.catholiccharitieslivingston.org Counties: Livingston Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Susan Bell, HOPE Director Phone: 585-658-4466 Email: sbell@dor.org
	Brockport Marriage and Family Counseling, P.C. Brockport Marriage & Family Therapy, P.C. is a private psychotherapy practice offering services to families from across the west side. The office is currently applying to become a HealthNet provider. URL: http://www.brockportmarriageandfamilytherapy.com/ Counties: Monroe, Livingston, Ontario Military Status: Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jennifer King, MS, MS-MFT Phone: (585) 395-0091 Email: JenniferKing@BMFT.org
Other
	Salvation Army The Salvation Army – Rochester Area Services GENESIS HOUSE PROGRAM ELIGIBILITY: Homeless and runaway youth 16 through 20 years old APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/E72EDEF507F2E100852573AA00724667?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 235-2660, ext. 0 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services HOPE HOUSE Hope House Women's Emergency Shelter is a 19 bed emergency shelter that serves over 900 homeless women and children each year. HH serves eligible women who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/1629CF4E75DBC219852573AA007219A2?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 697-3430, ext. 505 Email: ras.admin@use.salvationarmy.org
	Society for the Protection and Care of Children Supervised Visitation (office based), After School Program (school based), Domestic Violence Services for victims and children (office and home based), Teenage Parent Support Services (home based) and Family Trauma Intervention Program (home and office based). URL: http://www.spcc-roch.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Bonnie Allen Phone: 585-325-6101 Email: ballen@spcc-roch.org
	Alternatives for Battered Women Services are provided to children who have been affected by domestic violence. Services are provided within the Emergency Shelter program. URL: http://www.abwrochester.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: 585-232-7353
	The Center for Youth Services, Inc. The Center for Youth Counseling services are free, confidential and voluntary for youth (ages 12-21).Solutions are planned in partnership with youth and may include individual and family counseling. A 24 Hour Help Line provides immediate response. URL: http://www.centerforyouth.net Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: 24 Hour Help Line Phone: 585 271-7670
	Focus on the Children Focus on the Children provides one-time emergency or crisis assistance to meet the needs of children when other resources are either insufficient or not available. Financial assistance is granted on a case by case basis. URL: www.focuschild.org Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Crissa Gilbert Phone: 585-538-4366 Email: focuschild@aol.com
	Livingston County Department of Health WIC is a federal nutrition program. WIC provides food, nutrition counseling, and referrals to health care for eligible pregnant women, breastfeeding mothers of infants 1 year or younger & non-breastfeeding mothers of infants 6 months or younger, and children less than 5 years old. How do you qualify for WIC? Live in New York State Meet the income guidelines set by the federal government URL: http://www.co.livingston.state.ny.us/doh_wic.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: WIC Coordinator Phone: 585-243-7530 Email: dept-of-health@co.livingston.ny.us
	Livingston County Department of Health The Livingston County Department of Health is committed to enhancing the health and well being of mother and child. The Maternal/Child Health team of community health nurses are available to make home visits, answer questions, provide encouragement, guidance and support URL: http://www.co.livingston.state.ny.us/doh_preventm.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Maternal/Child Health Team Coordinator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
	Livingston County Department of Health TASA is a program which provides intensive case management to pregnant and parenting youth under 21 years of age and who are on Medicaid. A minimum of two home visits per month are made to clients by a case manager. All information is confidential. URL: http://www.co.livingston.state.ny.us/pdfs/doh/tasa.pdf Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: TASA Coordinator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
	Livingston County Department of Health The Community Health Worker Program's focus is getting pregnant women into early and consistent prenatal care and ensuring their families receive primary and preventive health care services. We provide services to women who are at highest risk for poor birth outcomes, particularly low-birth weight and infant mortality. URL: http://www.co.livingston.state.ny.us/pdfs/doh/com_hlth_wrkr_prgm.pdf Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Community Health Worker Program Coordinator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us

 

Education can be a challenge and opportunity for active duty military and veterans. Veterans are not always aware of tuition benefits or student support services available at some higher education institutions. Additional support in the form of tutoring, special accommodations, and transition assistance may be available to help veterans be successful. In addition, higher education institutions may also not always be aware of programs that can support veterans.

Children of deployed soldiers often face challenges focusing on school and may act out or struggle academically. Counselors in education system may need to be informed about issues facing students who have a family member deployed.

Preschool
No services currently listed for this category.
Grades K-12
	Salvation Army The Salvation Army – Rochester Area Services GENESIS HOUSE PROGRAM ELIGIBILITY: Homeless and runaway youth 16 through 20 years old APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/E72EDEF507F2E100852573AA00724667?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 235-2660, ext. 0 Email: ras.admin@use.salvationarmy.org
	Livingston County Department of Health The Health Educatiuon Team is a community resource for the most up-to-date information on human sexuality, family planning, and reproduction. Specialized programs, speakers and audio-visual presentations for community, school, church, and professional groups are available on various public health topics. URL: http://www.co.livingston.state.ny.us/doh_health-ed.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Senior Public Health Educator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
Adult Education
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services GENESIS HOUSE PROGRAM ELIGIBILITY: Homeless and runaway youth 16 through 20 years old APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/E72EDEF507F2E100852573AA00724667?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 235-2660, ext. 0 Email: ras.admin@use.salvationarmy.org
	Veterans Outreach Center, Inc. The VETERANS COMMUNITY TECHNOLOGY CENTER (VCTC) features a state-of-the-art computer lab and workshops, staffed by a professional team of instructors and volunteers. Located at the Charles P. Golisano campus of the VOC, the facility was developed in support of The Resource Center's funded programs and job development initiatives, helping veterans become marketable and competitive in today's workforce. Undergoing training and becoming certificated means you have a comprehensive understanding of the most recent technology and can apply it to your current position. The VCTC is now a Pearson VUE Authorized Test Center. The Pearson VUE Testing System is the most powerful available. We’re pleased to partner with a company whose breakthrough technology and passion for service will allow us to provide even greater service to our clients. The exams that we are allowed to administer at this time are the CompTIA exams; the link below will provide a list of all the CompTia exams. http://certification.comptia.org/allcerts.aspx URL: http://www.veteransoutreachcenter.org/vctc.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Reserve/National Guard Contact: Ken Adams Phone: 585-546-4250 ext. 2001 Email: Ken.Adams@veteransoutreachcenter.org
	Rochester Institute of Technology Rochester Institute of Technology's National Technical Institute for the Deaf is providing education and access services to veterans who have suffered hearing loss as a result of their service. For more information visit www.rit.edu/ntid/veterans. URL: http://www.rit.edu/ntid/veterans Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: NTID Office of Admissions Phone: 585-475-6700 (voice/TTY) Email: NTIDAdmissions@rit.edu
	Finger Lakes Community College Finger Lakes Community College recognizes the unique experience that military service can give to our students. There are many programs and resources specifically designed to help Veterans achieve success in education—and in life. URL: http://www.flcc.edu/veterans/index.cfm Counties: Monroe, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: Corinne M. Canough Phone: (585)394-3500 ext. 7469 Email: veterans@flcc.edu
	Consumer Counseling Credit Services of Rochester CCCS of Rochester is a not-for-profit organization that offers educational workshops and seminars to individuals, community organizations and businesses. The agency has been serving the Rochester community for over 39 years and our financial literacy programs have helped thousands of people. For advice on budgeting, credit report reviews and more call our offices or visit our website for upcoming educational opportunities. URL: http://www.cccsofrochester.org/education.php Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: (585)546-3440 Email: cccsinfo@cccsroch.org
	Bryant & Stratton College Bryant & Stratton College is committed to supporting veterans and military servicemembers through a personalized environment, one-on-one attention, manageable class sizes, and commitment to student success. Contact our onsite Military Coordinator today! URL: http://www.bryantstratton.edu/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard, Active Duty Contact: Laura Stradley Phone: 585-720-0660 Email: lastradley@bryantstratton.edu
	Keuka College-ASAP Keuka College Accelerated Studies for Adults Programs support our veterans and their families by offering degree completion programs at locations across upstate New York. Classes begin three times each year and are held one night a week, one course at a time, allowing most degrees to be completed in less than two years. Please contact us for information on specific programs and locations. URL: http://www.keuka.edu/asap Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Lisa Marciniak Phone: 315-279-5121 Email: lmmarcin@keuka.edu
Special Needs
	Legal Assistance of Western NY, LawHelp LawNY is a non-profit law firm. We provide free legal aid to people with civil legal problems. If you have a special education issue and are a resident of Ontario County, the Geneva office of LawNY may be able to assist you. URL: http://www.lawny.org/ Counties: Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
	Hearing Loss Association of America The Rochester Chapter of the Hearing Loss Association of America is able to provide support and information for service personnel who are also parents of hard of hearing children. We will soon be developing programs for hard of hearing children and their families to meet with others like themselves. URL: www.hlaa-rochester-ny.org Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Michelle Gross Phone: 585.266.7890 Email: hlaa.rochester@yahoo.com
Financial Aid
	Monroe County Veterans Services Assistance in Education Benefits. Monroe County Veterans Service Agency 125 Westfall Rd. Rochester, NY 14620 URL: http://www.monroecounty.gov Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jim Carra or Patrick Pudetti Phone: 585-753-6040 Email: ppudetti@monroecounty.gov
Military Scholarships
	University of Rochester The University of Rochester announces participation in the Yellow Ribbon Program, beginning fall of 2009. All qualified, post-9/11 veterans of the United States Armed Forces admitted to the University will receive the Rochester Pledge Scholarship. URL: http://enrollment.rochester.edu/admissions Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran Contact: Pat Toporzycki Phone: (585) 275-3221 Email: patricia.toporzycki@rochester.edu

 

Veterans may find it very difficult to find meaningful employment when they return. Veterans may not be returning to the same job they left behind and may not have a job at all. Job training may be needed. Veterans may need assistance in developing job search strategies (resume writing, de-militarizing resumes, job search processes).

Employers may need to be educated about the positive points of employing veterans as veterans can bring a lot of resources to the job. Employers may also need to be informed about the issues facing veterans and families or employment laws related to veterans.

Job Search/Placement
	Veterans Outreach Center, Inc. Working in collaboration with the VOC's outreach, training and employment initiatives, two New York State agencies are on site. Veterans and their families are provided benefits counseling, claims assistance and advocacy by staff of the NYS Division of Veterans Affairs. Additionally, a representative of the NYS Department of Labor is on-site weekly to provide counseling and placement services for veterans. URL: http://www.veteransoutreachcenter.org/NewYorkStateAgenciesonSite.htm Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Suzanne Kissinger Phone: 585-546-4250 Email: suzanne.kissinger@veteransoutreachcenter.org
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Society for the Protection and Care of Children Teenage Parent Support Services: provide employment search and internship placement and job coaching, resume writing help, interview and application skill development, to teen-age parents. URL: http://www.spcc-roch.org Counties: Monroe Military Status: Family Member of Active Duty Individual Contact: Bonnie Allen Phone: 325-6101 Email: ballen@spcc-roch.org
	New York State Department of Labor Provide job search and placement assistance to veterans URL: http://labor.state.ny.us/VETs/VETINTROPAGE.shtm Counties: Wayne Military Status: Veteran Contact: John Holtz Phone: 315.946.7265 Email: john.holtz@labor.state.ny.us
	New York State Department of Labor Provide job search and placement assistance to Veterans. URL: http://www.co.ontario.ny.us/workforce/ Counties: Ontario Military Status: Veteran Contact: Bill Dodge Phone: 315.789.1771 ext 115 Email: william.dodge@labor.state.ny.us
	New York State Department of Labor Job search and placement services for Veterans URL: http://www.co.seneca.ny.us/dpt-divhumserv-workforce-dev.php Counties: Seneca Military Status: Veteran Contact: Susie Trible Phone: 315.539.1912 Email: sue.trible@dfa.state.ny.us
	New York State Department of Labor Job search and placement services for Veterans. URL: http://www.yatescounty.org/display_page.asp?pID=89 Counties: Yates Military Status: Veteran Contact: Amy Miller Phone: 315.536.5140 ext 4 Email: Amy.Miller@dfa.state.ny.us
	New York State Department of Labor Job search and placement assistance. URL: http://www.co.ontario.ny.us/workforce/ Counties: Ontario Military Status: Veteran Contact: Brian Young Phone: 585.396.4020 Email: brian.young@dfa.state.ny.us
	NYS VESID VESID offers vocational counseling and placement assistance to individuals with disabilities. Services can include training, and some services are based on economic need. URL: http://www.vesid.nysed.gov/rochester/home.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Laura Maas Phone: 585-238-2967 Email: lmaas@mail.nysed.gov
Job Training
	Veterans Outreach Center, Inc. A project of The Resource Center’s employment and training programs, the Veterans Community Technology Center provides occupational skills, remedial, life skills and job readiness training to eligible veterans. The VCTC features a state-of-the-art computer lab and workshops, staffed by a professional team of instructors and volunteers. Located at the Charles P. Golisano campus of the VOC, the facility was developed in support of The Resource Center's funded programs and job development initiatives, helping veterans become marketable and competitive in today's workforce. More information, including a complete class schedule, may be found at www.xanga.com/vctc. URL: http://www.veteransoutreachcenter.org/vctc.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Suzanne Kissinger Phone: 585-546-4250 Email: suzanne.kissinger@veteransoutreachcenter.org
Employer Advocacy
	Rochester Regional Veterans Business Council Support the reintegration of veterans into the workforce. Support the activities of the Veterans Outreach Center, Inc. in Rochester, NY. URL: http://www.veteransbusinesscouncil.org/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jocene Preston Phone: 585-295-7854 Email: secretary@veteransbusinesscouncil.org
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
Child Care
	Child Care Council, Inc. Our service is free and confidential. We provide referrals to licensed and registered child care. Information on cost, quality and regulations. Information on military child care subsidy. URL: http://www.childcarecouncil.com Counties: Monroe, Livingston, Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Child Care Council, Inc. Phone: 585-654-4720 Email: referral@childcarecouncil.com
Resume Assistance
	Veterans Outreach Center, Inc. The Resource Center, opened in 1999 at 457 South Avenue, offers programs and services designed to help veterans reenter the work force. Veterans receive career counseling, skills assessment, resume assistance, job readiness and occupational skills training, career development and placement services, focus groups to address employment problems, weekly job networking meetings and on-site employer recruitment activities, and access to a job information library. The Resource Center also administers two projects funded by the U.S.Department of Labor. The Homeless Veterans Reintegration Program outreaches to homeless veterans in the Rochester five county area and works to stabilize these vets for reintegration into the community's workforce. The Veterans Workforce Investment Program offers training and employment opportunities for recently discharged, campaign or combat era vets, disabled veterans, and vets with serious barriers to employment. Additional employment and training support for disabled veterans is received from the Disabled American Veterans Charitable Service Trust (for more information, see www.dav.org). All veterans and their dependents in need of vocational assistance are welcome to request assistance. URL: http://www.veteransoutreachcenter.org/employment.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Suzanne Kissinger Phone: 585-546-4250 Email: suzanne.kissinger@veteransoutreachcenter.org
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
Other
	Rochester Regional Veterans Business Council Provide a job bank for member business to post job openings. Participate in special events such as Veterans Job Fair, Legislative Day in Albany, Social Events and more. Provide speakers for other business groups to address Veteran and Business issues URL: http://www.veteransbusinesscouncil.org Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jocene Preston Phone: 585-295-7854 Email: secretary@veteransbusinesscouncil.org
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	The Center for Youth Services, Inc. The Center for Youth Work Readiness Programs provide youth (16-21) career exploration, paid summer employment, a youth employment bank, job shadowing, internships, leadership opportunities, academic support, and community service opportunities. URL: http://www.centerforyouth.net Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Workforce Program Staff Phone: 585 473-2464
	Legal Assistance of Western NY, LawHelp LawNY is a non-profit law firm that provides free legal aid to people who live in 14 counties in western New York. If you have been denied Unemployment Insurance Benefits (UIB), LawNY may be able to help. URL: http://www.lawny.org/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org

 

Families are impacted significantly by the deployment and redeployment of a parent or close family member. The family structure that has traditionally operated has to be changed when a parent is deployed and a new family operating system has to be put in place. Service members may miss significant life events, such as births, marriages, or deaths. The impacts are far reaching and include increased financial and emotional stress. The parent who is left behind to keep the family running is often reluctant to seek help due to concerns about the potential that others may take advantage of the fact that they are “home alone”. High family stress levels and frequent deployments can contribute to divorce or domestic violence which can have a significant impact on family units.

Parents of young service members experience stress when they do not hear frequently from their children who are deployed.

Recreation
Recreation, leisure and sporting activities for individuals and families.
No services currently listed for this category.
Family Support Groups
	Veterans Outreach Center, Inc. Operation Welcome Home and Recovery can connect you with an existing Family Support Group or help you form a new one. URL: http://www.veteransoutreachcenter.org/operationwelcomehome.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jocene Preston Phone: 585-295-7854 Email: jocene.preston@veteransoutreachcenter.org
	Windhorse Farm A variety of support and educational services for active duty, veterans and their families utilizing ground activities with horses. URL: http://windhorsefarmllc.com Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Joseph Lancia, DO Phone: 585-392-3492 Email: windhorsefarmllc@gmail.com
	Rochester Vet Center The Rochester Vet Center offers counseling services for combat zone veterans, their family members, and significant others. Family support includes individual, family, and couples counseling. The Center offers a support group for spouses and significant others of veterans, and the counseling staff encourages active family participation in a veteran's readjustment to civilian life. URL: http://www.va.gov/rcs Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: Wendy Sullivan Phone: (585) 232-5040 Email: wendy.sullivan@va.gov
	Catholic Charities of Livingston County Mentor Moms is a program of assistance to pregnant and parenting teens and adult woman. Trained female volunteer mentors support women in their work to have healthy pregnancies and good birth outcomes, as well as provide assistance with parenting skills. Mentor Moms provide support, companionship, act as role models, and may even provide some transportation to necessary appointments. URL: http://www.catholicharitieslivingston.org Counties: Livingston Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Elaine Buzzinotti, Coordinator Phone: 585-658-4466 Email: ebuzzinotti@dor.org
	Hearing Loss Association of America The Rochester Chapter of the Hearing Loss Association of America is part of the National Organization of HLAA. We provide information,education, outreach and emotional support services to veterans and families of veterans regarding issues of hearing loss. We can help with issues of anxiety, frustration, problems of communication, coping skills, devices and more. We are an association geared toward the needs of the hard of hearing and their families, including people who use hearing aids and Cochlear implants. We do not use sign language, however our meetings are held in an induction looped room and the evening meeting provides CART (captioning) service. An interpreter for evening meetings is available, upon request. We have monthly meetings (day and evening) where we present programs on various topics concerning the hard of hearing. We will soon begin a series of support sessions outside of regular chapter meetings. URL: http://www.hlaa-rochester-ny.org/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Michelle Gross Phone: (585) 266-7890 Email: hlaa.rochester@yahoo.com
Other
	Veterans Outreach Center, Inc. The mission of OPERATION WELCOME HOME & RECOVERY (OWH&R) mirrors the outreach philosophy of the Veterans Outreach Center, Inc. Both identify and bridge the gaps in support services required by veterans and their families. OWHR will make contact with veterans and their families, identify their needs, then mobilize new and existing community resources to assist. Success is defined as creating a level of support required to assist veterans and their families within New York State that replicate services provided military members and their families on or near active duty military bases. URL: http://www.veteransoutreachcenter.org/operationwelcomehome.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jocene Preston Phone: 585-295-7854 Email: jocene.preston@veteransoutreachcenter.org
	Rochester Vet Center The Rochester Vet Center offers counseling services for combat zone veterans, their family members, and significant others. Family support includes individual, family, and couples counseling. The Center offers a support group for spouses and significant others of veterans, and the counseling staff encourages active family participation in a veteran's readjustment to civilian life. URL: http://www.va.gov/rcs Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: Wendy Sullivan Phone: (585) 232-5040 Email: wendy.sullivan@va.gov
	American Red Cross American Red Cross, Greater Rochester Chapter (Serving Monroe County and Western Ontario County). Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. 24 hour service at (585) 241-4476. URL: http://www.rochesterredcross.org/CommunityServices/tabid/91/Default.aspx Counties: Monroe, Ontario Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jennifer Duval Phone: (585) 241-4476 Email: duvalj@grcarc.org
	Army Strong Community Center The Army Strong Community Center (ASCC) is a information,referral and resource office dedicated to assisting and supporting Families. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
	American Red Cross American Red Cross, Wayne County Chapter. Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. 24 hour service for Wayne County at 1-888-737-4306 ext.909. URL: http://waynecountyredcross.org/military.html Counties: Wayne Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jim Love Phone: 1-888-737-4306 ext.909 Email: jloverc@rochester.rr.com
	American Red Cross American Red Cross of the Finger Lakes Chapter (Serving Seneca County and Eastern Ontario County). Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. 24 hour service for Eastern Ontario County & Seneca County at 1-800-696-3873 URL: http://www.redcrossfingerlakes.org/index.php?pr=Armed_Forces_-_SAF Counties: Ontario, Seneca Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Cheryl Hoggard Phone: 1-800-696-3873 Email: hoggardc@rochester.rr.com
	American Red Cross American Red Cross, Northern Livingston County Chapter (Geneseo). Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. office hours service at (585) 243-7029. after hours/weekend service at 1-800-696-3873. URL: http://www.redcrossnorth.org/ Counties: Livingston Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: David Parish Phone: 585-243-7029 Email: dparish@redcrossnorth.org.
	American Red Cross American Red Cross, Yates County Chapter. Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. office hours service at (315) 536-6841. after-hours/weekend service at 1-800-696-3873 URL: http://www.yatesredcross.org/ Counties: Yates Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Carol Oswald Phone: (315) 536-6841 Email: carolo@yatesredcross.org
	American Red Cross American Red Cross, Clara Barton #1 Chapter (Dansville). Services to the Armed Forces Emergency Messaging Service. During major family events such as a birth, death or illness of an immediate family member the American Red Cross can transmit a verified emergency message to a service member's commanding officer which is often used to allow homeland leave for the event. URL: http://www.redcrossclara.com/ Counties: Livingston Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Sandy Shaw Phone: (585) 335-3500 Email: Aredcrosscb@stny.rr.com
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 FEES: Missing Persons Locator Service processsing fee: $25.00. LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Society for the Protection and Care of Children Family Trauma Intervention Program (foster care prevention for families experiencing trauma, and domestic violence services, 'Incredible Years Parenting Classes', 'Parents as Teachers' in home parenting instruction) and Supervised Visitation services. URL: http://www.spcc-roch.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Bonnie Allen Phone: 325-6101 Email: ballen@spcc-roch.org
	Alternatives for Battered Women Support and informational groups, and individual counseling are provided to victims of domestic violence. 24/7 confidential hotline services are provided for victims of domestic violence, concerned family members and friends of victims. URL: http://www.abwrochester.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: 585-232-7353
	Madeleine Reynolds Bolz, LMHC, NCC Parenting support for families with children who are experiencing behavioral issues. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Madeleine Reynolds Bolz Phone: 585-507-0454 Email: mrb567@gmail.com
	Catholic Charities of Livingston County The mission of Faith in Action is to provide assistance to the elderly, disabled or those with chronic health problems, striving to maintain independence at home with dignity. Caring volunteers provide transportation to medical appointments; help with grocery shopping, errands & picking up prescriptions; friendly visits for the homebound, telephone reassurance and support to elderly or those with disabilities who live alone, respite care for in home caregivers, light housekeeping, yard work, minor home repairs through our "Home, Safe Home" program. URL: http://www.catholiccharitieslivingston.org Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: Christa Barrows, Director Phone: 585-658-4466 Email: cbarrows@dor.org
	Catholic Charities of Livingston County Help*Works Community Outreach provides direct service to those who need emergency assistance with food, clothing, utility assistance to prevent shutoffs, rent/mortgage assistance to prevent eviction and emergency prescription assistance. URL: http://www.catholiccharitieslivingston.org Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: Tina Brooks, Director Phone: 585-658-4466 Email: tbrooks@dor.org
	The Grief & Trauma Recovery Counseling Centre The Grief & Trauma Recovery Counseling Center is owned by a LMHC with over 25 yrs of experience working with both combat & non-combat veterans and their families at the Canandaigua VA. Home visits in Wayne Co. Tricare for family members & MHN provider. URL: http://ptsdexpert.vpweb.com Counties: Monroe, Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Bonnie J. White M.S., LMHC Phone: 3159265949/5853131860 Email: Bejwhite@hotmail.com
	Family Counseling Service of the Finger Lakes, Inc. Family Counseling Service of the Finger Lakes,Inc. is committed to promoting, supporting, strengthening and developing the quality of family life. We provide Professional counseling with licensed staff that works with children, adolescents, adults, families and couples to facilitate emotional growth and improved inter-personal relationships. We also have an Employee Assistance Program that assists with concerns and problems of employees that affect work performance. We have a Domestic Violence Victim Assistance program that assists victims of abuse with a plethera of advocacy-based services from counseling, to court accompaniment, to law enforcement advocacy. Child and Adolescent Sexual Abuse Program that provides timely and comprehensive therapeutic services to children who have been sexually abused adolescents who are sexually aggressive. URL: www.fcsfl.org Counties: Ontario Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Becky Emerson Phone: 315-789-2613 Email: bemerson@fcsfl.org
	Livingston County Department of Health The Livingston County Department of Health is committed to enhancing the health and well being of mother and child. The Maternal/Child Health team of community health nurses are available to make home visits, answer questions, provide encouragement, guidance and support. URL: http://www.co.livingston.state.ny.us/doh_preventm.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Maternal/Child Health Team Coordinator Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
	Brockport Marriage and Family Counseling, P.C. Brockport Marriage & Family Therapy, P.C. is a private psychotherapy practice offering couple and family therapy services to couples and families from across the west side. The practice is currently applying to become a HealthNet provider. URL: http://www.brockportmarriageandfamilytherapy.com/ Counties: Monroe, Livingston, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jennifer King, MS, MS-MFT Phone: (585) 395-0091 Email: JenniferKing@BMFT.org

 

Some Reserve members and National Guard experience salaries below their civilian levels, but have the same financial responsibilities, such as auto loans, mortgage, etc. Child care costs could be greater due to changes in the family structure and dynamics. Financial challenges can lead to credit problems including predatory lending. In addition, tax preparation is difficult to facilitate while deployed.

Besides financial challenges, there are other practical issues which are difficult to deal with from abroad that can lead to increased stress. Car or house repairs and maintenance are examples. Military personnel want to help their families and not leave them to deal with these problems on their own.

Direct Financial Assistance
	American Red Cross Red Cross/RG&E Heating Fund for Military Families. Utility assistance for households with an active duty servicemember or a currently deployed guard/reserve. Standard grants & disconnect prevention grants available. Households must be in the RG&E 9 county service territory but do not have to be RG&E customers URL: http://www.rochesterredcross.org/CommunityServices/tabid/91/Default.aspx Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Family Member of Active Duty Individual, Reserve/National Guard Contact: Marjorie Beldue Phone: 585-241-4474 Email: belduem@grcarc.org
	American Red Cross American Red Cross, Greater Rochester Chapter (Serving Monroe County and Western Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing military aid society loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.rochesterredcross.org/CommunityServices/tabid/91/Default.aspx Counties: Monroe, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jennifer Duval Phone: 585-241-4476 Email: duvalj@grcarc.org
	American Red Cross American Red Cross, Wayne County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.waynecountyredcross.org/rc_military.html Counties: Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jim Love Phone: 1-888-737-4306 ext.909 Email: jloverc@rochester.rr.com
	American Red Cross American Red Cross of the Finger Lakes Chapter (Serving Seneca County & Eastern Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.redcrossfingerlakes.org/index.php?pr=Armed_Forces_-_SAF Counties: Ontario, Seneca Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Cheryl Hoggard Phone: 1-800-696-3873 Email: hoggardc@rochester.rr.com
	American Red Cross American Red Cross, Yates County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.yatesredcross.org/ Counties: Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Carol Oswald Phone: (315) 536-6841 Email: carolo@yatesredcross.org
	American Red Cross American Red Cross, Northern Livingston County Chapter (Geneseo). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossnorth.org/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: David Parish Phone: 585-243-7029 Email: dparish@redcrossnorth.org.
	American Red Cross American Red Cross, Clara Barton #1 Chapter (Dansville). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossclara.com/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Sandy Shaw Phone: (585) 335-3500 Email: Aredcrosscb@stny.rr.com
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 FEES: Missing Persons Locator Service processsing fee: $25.00. LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Keuka Housing Council, Inc. Foreclosure Prevention Services Credit Counseling URL: http://www.keukahousingcouncil.org Counties: Ontario, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Suzan Richards Phone: 315-694-2281 Email: suzanrichards@keukahousing.org
	Angelo Planning Group I help veterans, service members and their families make sound financial decisions. My areas of expertise include: - Retirement Planning / Investment Strategies - Estate Planning / Life Insurance - Education Savings Plans URL: http://www.angeloplanninggroup.com/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Joseph Palma Phone: 585-475-8488 Email: jpalma@angeloplanninggroup.com
Credit/Lending Issues
	Consumer Counseling Credit Services of Rochester Consumer Credit Counseling Services (CCCS) of Rochester is a recognized leader in the credit counseling industry. As a result, creditors are able to extend special terms to clients experiencing financial difficulties. Through the debt management plans we are able to work out a plan that fits your financial needs. The agency's certified counselors also assist homeowner’s facing foreclosure by serving as the intermediary between the borrower and lender attempting to work out a solution to save the home. Our proven, effective plans have helped thousands of people improve their financial situation. Call our offices today to schedule a free, no obligation appointment. URL: http://www.cccsofrochester.org/services.php Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: (585) 546-3440 Email: cccsinfo@cccsroch.org
Tax Preparation
No services currently listed for this category.
House Maintenance
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 FEES: Missing Persons Locator Service processsing fee: $25.00. LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
Vehicle Maintenance
	American Red Cross American Red Cross, Greater Rochester Chapter (Serving Monroe County and Western Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.rochesterredcross.org/CommunityServices/tabid/91/Default.aspx Counties: Monroe, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jennifer Duval Phone: 585-241-4476 Email: duvalj@grcarc.org
	American Red Cross American Red Cross, Wayne County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.waynecountyredcross.org/rc_military.html Counties: Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jim Love Phone: 1-888-737-4306 ext.909 Email: jloverc@rochester.rr.com
	American Red Cross American Red Cross of the Finger Lakes Chapter (Serving Seneca County & Eastern Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.redcrossfingerlakes.org/index.php?pr=Armed_Forces_-_SAF Counties: Ontario, Seneca Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Cheryl Hoggard Phone: 1-800-696-3873 Email: hoggardc@rochester.rr.com
	American Red Cross American Red Cross, Yates County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.yatesredcross.org/ Counties: Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Carol Oswald Phone: (315) 536-6841 Email: carolo@yatesredcross.org
	American Red Cross American Red Cross, Northern Livingston County Chapter (Geneseo). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossnorth.org/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: David Parish Phone: 585-243-7029 Email: dparish@redcrossnorth.org.
	American Red Cross American Red Cross, Clara Barton #1 Chapter (Dansville). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossclara.com/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Sandy Shaw Phone: (585) 335-3500 Email: Aredcrosscb@stny.rr.com
Other
	Army Strong Community Center The Army Strong Community Center (ASCC) offers assistance in locating sources of available emergency funds. ASCC can also provide resources with learning money management skills. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm; Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 FEES: Missing Persons Locator Service processsing fee: $25.00. SERVICE SUMMARY: Vouchers for food and personal items; Food bags; Clothing; Stranded Traveler Assistance; Bus fare; Emergency Housing; Rent/Mortgage Assistance (when funding available); Prescription Assistance; Vital Records Assistance; Information and Referral; Advocacy; Applications distributed for Missing Persons Locator Service LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Livingston County Department of Health The Livingston County Department of Health can help you and your family by making it easy to apply for insurance in our relaxed, and friendly environment. We can provide a free screening to see if you qualify for Family Health Plus, Child Health Plus or Medicaid. URL: http://www.co.livingston.state.ny.us/doh_home.php Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Facilitated Enroller Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us

 

Many veterans do not have health insurance. The Veteran’s Administration provides some services, but not all veterans register for this assistance. The healthcare system used by active military is not universally accepted by healthcare providers and some families may have to change doctors to get coverage from government sponsored health care providers.

Recreation
Recreation, leisure and sporting activities for individuals and families.
	Cape Ability Outrigger Ohana, Inc. Cape Ability Outrigger Ohana, Inc., a chapter of Disabled Sports USA provides recreational and competitive outrigger canoe activities for paddlers with and without disabilities. Inclusive recreational programs are offered on Rochester area waterways such as the Erie Canal, Black Creek and Irondequoit Bay. Racing opportunities are available locally for inclusive teams and in various places for elite teams of paddlers with disabilities desiring competition at the national or international level. Groups of seven may be scheduled at a mutually convenient time. Individuals may call or e-mail for information about open seats available in recreational classes throughout the summer. CAOO's 13th Annual Rochester River Challenge on September 19, 2009 is a Wounded Warrior Disabled Sports Project Event. URL: http://www.adaptivecanoeing.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jan Whitaker Phone: (585) 292-6107 Email: janwhitaker@frontiernet.net
	OASIS Adaptive Sports Offers instruction, equipment and support to disabled veterans in a variety of sports activities. Helps the disabled veteran population successfully implement a recovery program that will assist the transition back into the mainstream of life. URL: http://www.oasisadaptivesports.com Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Robert Hoover Phone: 585-367-9239 Email: mbkhoover@aol.com
	Bridges For Brain Injury, Inc. Our mission is to guide individuals with a traumatic brain injury and their families by ‘bridging the gap’ between surviving and living lives of independence with dignity and hope. We are a non-profit organization founded by a group of survivors of brain injuries, family members, veterans and community professionals who felt there was an unmet need for a choice in quality services for individuals with brain injuries. We are an approved New York State Department of Health Home and Community Based Traumatic Brain Injury Medicaid Waiver Program. URL: http://www.bridgesforbraininjury.org Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran Contact: John Truini, Day Program Director Phone: 585-396-0070 Email: jtruini@bridgesforbraininjury.org
Doctor/Provider Advocacy
	Anthony L. Jordan Health Center Medical primary care and behavioral health. VA staff can enroll veterans into the VA and provide a financial update on site. Services available every Thursday 9am - 3pm. URL: http://www.canandaigua.va.gov Counties: Monroe Military Status: Veteran Contact: Dan Ryan Phone: 585.393.7209 Email: daniel.ryan@va.gov
	Livingston County Department of Health The Livingston County Home Health Agency is a non-profit agency sponsored by the Livingston County Health Department and certified by New York State to provide home health care. Our staff is dedicated to providing quality skilled, professional services to meet your needs within the comfort of your home. URL: http://www.co.livingston.state.ny.us/doh_chha.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Certified Home Health Agency Coordinator Phone: 585-243-7290 Email: dept-of-health@co.livingston.ny.us
Health Insurance Assistance
	Army Strong Community Center The Army Strong Community Center (ASCC) offers assistance in understanding how Tricare (Military Health Insurance)works. This includes information on eligilbility, filling out applications, and coordinating appropriate payments for health plan. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
	Livingston County Department of Health The Livingston County Department of Health can help you and your family by making it easy to apply for insurance in our relaxed, and friendly environment. We provide a free screening to see if you qualify for Family Health Plus, Child Health Plus or Medicaid. URL: http://www.co.livingston.state.ny.us/doh_home.php Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Facilitated Enroller Phone: 585-243-7299 Email: dept-of-health@co.livingston.ny.us
Other
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm; Will make arrangements for after hours appointments if needed. SERVICE SUMMARY: Stranded Traveler Assistance; Prescription Assistance; Vital Records Assistance; Information and Referral; Advocacy LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services HOPE HOUSE Hope House Women's Emergency Shelter is a 19 bed emergency shelter that serves over 900 homeless women and children each year. HH serves eligible women who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. Through a partnership with Unity Health, Hope House has medical staff (doctor, nurse) visit on weekdays to assess and treat those clients who are not covered by health insurance and to help them obtain primary care physicians for up to one year. Unity Health also brings in a dental hygienist once per week to perform cleanings and assist in obtaining referrals to other dental programs. URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/1629CF4E75DBC219852573AA007219A2?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 697-3430, ext. 505 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services GENESIS HOUSE PROGRAM ELIGIBILITY: Homeless and runaway youth 16 through 20 years old APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. LANGUAGES SERVED OTHER THAN ENGLISH: Deaf/Hard of Hearing * Unity Health System’s Health Care for Homeless Team ensures the timely provision of onsite mental health, dental and primary care by a multi-disciplinary team of health care professionals. Staff from this program are currently onsite and available through on call services. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/E72EDEF507F2E100852573AA00724667?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 235-2660, ext. 0 Email: ras.admin@use.salvationarmy.org
	Society for the Protection and Care of Children Women, Infants and Children (WIC): Services based on Federal WIC program. Provide food vouchers and health checkups to ensure healthy pregnancies, mothers and children up to age 5 and nutrition counseling and information. Main office in Canandagiua. URL: http://www.spcc-roch.org Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Cindy Walton-Smith Phone: 394-9240
	Nazareth College School of Health and Human Services Rehabilitation and Wellness Services for Children and Adults: Physical Therapy, Speech-Language-Cognitive Therapy, Social Services, Art Therapy, Music Therapy URL: http://www.naz.edu/dept/hhs/ Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Shirley F. Szekeres, Dean of Health and Human Servides Phone: 585-389-2396 Email: sszeker3@naz.edu
	AIDS Rochester, Inc. AIDS Rochester, Inc. provides case management services to individuals affected by HIV/AIDS. Free HIV testing is also offered. URL: http://www.aidsrochester.org Counties: Monroe, Livingston, Ontario, Seneca, Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Call agency fo inquire about specific programs. Phone: 585-442-2220
	Livingston County Department of Health Hospice is a home care program that reaches out to anyone with a life limiting illness who desires specialized support at the end of life's journey. Hospice care is available as a healthcare choice through Livingston County Hospice, the only certified Hospice program in Livingston County. URL: http://www.co.livingston.state.ny.us/doh_hospice.htm Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Hospice Coordinator Phone: 585-243-7290 Email: dept-of-health@co.livingston.ny.us
	Livingston County Department of Health The Reproductive Health Center offers quality care for women, men, and teens in Livingston County. Our professional staff is committed to providing reproductive related medical, counseling and educational service to you. Our services are available to anyone regardless of age, sex, marital status, income or place of residence. URL: http://www.co.livingston.state.ny.us/doh_womens.php Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Reproductive Health Center Phone: 585-243-7540 Email: dept-of-health@co.livingston.ny.us

 

Finding affordable housing can be very difficult for anyone. This creates a unique challenge to active duty military that are deployed or veterans who may be not have a stable income upon their return.

Deployments and redeployments impact the service member’s ability to retain leases resulting in lack of stable housing and multiple moves. Service members may also be challenged in keeping up with their mortgage payments.

Rent/Mortgage Assistance
	Veterans Outreach Center, Inc. URL: http://www.veteransoutreachcenter.org/residential.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Greg McClune Phone: 585-295-7837 Email: greg.mcclune@veteransoutreachcenter.org
	American Red Cross American Red Cross, Greater Rochester Chapter (Serving Monroe County & Western Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing military aid society loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.rochesterredcross.org/CommunityServices/tabid/91/Default.aspx Counties: Monroe, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jennifer Duval Phone: 585-241-4476 Email: duvalj@grcarc.org
	American Red Cross American Red Cross, Wayne County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.waynecountyredcross.org/rc_military.html Counties: Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Jim Love Phone: 1-888-737-4306 ext.909 Email: jloverc@rochester.rr.com
	American Red Cross American Red Cross of the Finger Lakes Chapter (Serving Seneca County & Eastern Ontario County). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.redcrossfingerlakes.org/index.php?pr=Armed_Forces_-_SAF Counties: Ontario, Seneca Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Cheryl Hoggard Phone: 1-800-696-3873 Email: hoggardc@rochester.rr.com
	American Red Cross American Red Cross, Yates County Chapter. Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society). URL: http://www.yatesredcross.org/ Counties: Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Carol Oswald Phone: (315) 536-6841 Email: carolo@yatesredcross.org
	American Red Cross American Red Cross, Northern Livingston County Chapter (Geneseo). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossnorth.org/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: David Parish Phone: 585-243-7029 Email: dparish@redcrossnorth.org
	American Red Cross American Red Cross, Clara Barton #1 Chapter (Dansville). Military Aid Society Loan Application & Processing. The American Red Cross can assist in processing interest free loans for emergency travel, financial hardships or burial expenses from the 4 major aid societies (Army Emergency Relief, the Air Force Aid Society, Coast Guard Mutual Assistance and the Navy-Marine Corps Relief Society) URL: http://www.redcrossclara.com/ Counties: Livingston Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Reserve/National Guard Contact: Sandy Shaw Phone: (585) 335-3500 Email: Aredcrosscb@stny.rr.com
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm; Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Keuka Housing Council, Inc. Foreclosure Prevention Services 1st Time Homebuyer Counseling & Grants Repairs to modest income families in Yates Co. only URL: http://www.keukahousingcouncil.org Counties: Ontario, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Renee Bloom Phone: 315-536-8707 ext 3 Email: reneebloom@keukahousing.org
	Catholic Charities of Livingston County Help*Works Community Outreach provides emergency rent/mortgage assistance to prevent evictions. Must qualify as low income. URL: http://www.catholiccharitieslivingston.org Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: Tina Brooks, Director Phone: 585-658-4466 Email: tbrooks@dor.org
	Bank of America Home Loans I'm a mortgage loan officer experienced in helping veterans and their families obtain VA mortgages in Monroe and all surrounding NY counties. I have an excellent team of real estate professionals who are willing to help out as well. Please feel free to contact me with any questions at any time. URL: http://mortgage.bankofamerica.com/josephcutaia Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Joe Cutaia Phone: 585-503-8473 Email: joseph.cutaia@bankofamerica.com
Housing Search Assistance
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 Service/Intake:(585) 987-9500, ext. 2353 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services HOPE HOUSE Hope House Women's Emergency Shelter is a 19 bed emergency shelter that serves over 900 homeless women and children each year. HH serves eligible women who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/1629CF4E75DBC219852573AA007219A2?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 697-3430, ext. 505 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services GENESIS HOUSE PROGRAM ELIGIBILITY: Homeless and runaway youth 16 through 20 years old URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/E72EDEF507F2E100852573AA00724667?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: (585) 235-2660, ext. 0 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services EMERGENCY AND FAMILY SERVICES PROGRAM 70 Liberty Pole Way Rochester, NY 14604 PROGRAM ELIGIBILITY: Applicants must be 18 years or older. APPLICATION/REFERRAL PROCEDURE: Call or visit office. Clients interviewed on a first come, first served basis for most types of assistance. HOURS: M-F 7:30 am - 4:00 pm; Will make arrangements for after hours appointments if needed. 24/7 assistance available for emergency housing placements only, by calling 987-9540 ext. 2284 LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf/Hard of Hearing URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-dynamic-arrays/1B2B024383C10BF5852573AD006E3360?openDocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Catholic Charities of Livingston County Partnership for Success provdes emergency housing, landlord mediation and rental search assistance to low income families. URL: http://www.catholiccharitieslivingston.org Counties: Livingston Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: Tabitha Brewster, Director Phone: 585-658-4466 Email: tbrewster@dor.org
Landlord Issues
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 Service/Intake:(585) 987-9500, ext. 2353 PROGRAM ELIGIBILITY: 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Legal Assistance of Western NY, LawHelp LawHelp/NY (www.LawHelp.org/NY) is an on-line tool for helping low-income New Yorkers solve their legal problems. The website provides legal information and contacts to legal services throughout New York State. URL: http://www.lawhelp.org/Ny/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
	Legal Assistance of Western NY, LawHelp LawNY is a non-profit law firm that provides free legal aid to people who live in 14 counties in western New York. LawNY offices may be able to help you with problems such as welfare terminations, divorces, evictions, SSI denials. URL: http://www.lawny.org/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
Other
	Veterans Outreach Center, Inc. The Veterans Outreach Center's long-standing desire to provide housing and a continuum of care for area veterans recovering from substance abuse was realized on January 3, 2000, when the first residents moved into Richards House. Named after the Reverend Thomas B. Richards, a longtime advocate for Rochester's homeless, Richards House can accommodate up to 18 residents in a safe, homelike environment while receiving vital mental health services and addiction treatment as the first steps toward making positive, long-term lifestyle changes. URL: http://www.veteransoutreachcenter.org/residential.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Greg McClune Phone: 585-295-7837 Email: greg.mcclune@veteransoutreachcenter.org
	Salvation Army The Salvation Army – Rochester Area Services BOOTH HAVEN PROGRAM ELIGIBILITY: Men who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. Based upon bed availability, works with DHS Monday through Friday 7-2:00pm to house any male that comes to DHS emergency team After 2:00 weekdays and all day Saturday and Sunday (based upon bed availability) willing to take in any male under hospitality that can’t be placed by DHS HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. SERVICE SUMMARY: • 39 bed emergency shelter for homeless men. • Emergency food, clothing & shelter • Crisis Management and intervention • Medical, dental and mental health services* • Counseling and case management • Referrals to services ( e.g. housing, substance abuse, mental health, medical, educational resources, employment assistance) • Assistance with securing permanent housing • Special veterans services through Department of Veteran Affairs • Special assistance through Division of Parole for individuals to be released from Monroe County Jail LANGUAGES SERVED OTHER THAN ENGLISH: Spanish * Booth Haven has a Unity Health nurse that comes Monday through Friday to help those who have no insurance and a program that anyone who is homeless can obtain a PCP for up to one year. Unity Health also brings in a Dental Hygienist once a week to help clean teeth and contact individuals to other dental programs if needed. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-search/98E1EBDFD7011F70852573AA006EAD92?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: (585) 987-9540 ext. 2268 Email: ras.admin@use.salvationarmy.org
	Consumer Counseling Credit Services of Rochester Consumer Credit Counseling Service of Rochester, Inc. (CCCS) has been a trusted name in financial education and counseling since 1970. Now more than ever our counseling involves providing help to clients with their single biggest expense, their housing. Homeowners are seeking help in buying their first home in the tight mortgage market, preserving their home during life changing events and understanding their options related to delinquency or foreclosure. These are just a few of the areas we can help you with. Call our office today for a free confidential appointment with one of our certified counselors. URL: http://www.cccsofrochester.org/housing_support_information.php Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: (585) 546-3440 Email: cccsinfo@cccsroch.org
	The Center for Youth Services, Inc. Emergency Shelter. The Center for Youth provides a safe haven for runaway or homeless youth (12-18 years)through The Center House and the Host Home Program. All emergency shelter services are available 24/7 and are free and voluntary. URL: http://www.centerforyouth.net Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: 24 Hour Help Line Phone: (585) 271-7670 Email: call the 24 Hour Help Line
	Alternatives for Battered Women ABW provides emergency shelter for victims of domestic violence and their children (birth to 18). URL: http;//www.abwrochester.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: 585-232-7353
	YWCA of Rochester and Monroe County The YWCA offers many supportive housing options to women and women with children. Services include Emergency Housing, Transitional Housing, Supportive Housing for women working on Recovery issues, Long-term Single Room Occupancy units (SRO), affordable housing and After-care support for women who are homeless. URL: http://www.ywcarochester.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Carrie Michel-Wynne Phone: 585-368-2294 Email: cmichelwynne@ywcarochester.org
	The Center for Youth Services, Inc. The Center for Youth Transitional Living Program offers older youth (16-21) the support needed to live independently. Youth receive services that may include: supported apartments, case management, referrals,and independent living skills training. URL: http://www.centerforyouth.net Counties: Monroe Military Status: Family Member of Active Duty Individual, Family Member of Veteran Contact: Counseling Staff Phone: 585 473-2464
	VA Healthcare Network Upstate NY The VA Health Care for Homeless Veterans Program serves men, women and families who are homeless. We conduct outreach in places where individuals who are homeless congregate. We provide crisis intervention and case management services. We are able to access 30 transitional beds through our Grant and Per Diem program, and 50 beds in our VA domiciliary at the Canandaigua VA Medical Center. We also operate a HUD-VASH supportive housing program for veterans who are homeless. We work closely with other areas of the medical center to ensure that homeless veterans are able to easily access the care that they need. URL: http://www1.va.gov/homeless/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Reserve/National Guard Contact: Libby Louer Thompson Phone: 463-2612 Email: Elizabeth.Louer-Thompson@va.gov
	CP Rochester Accessible Home Renovations Provides home modifications for individuals with physical disabilities to allow them to remain in their home throughout their lives. Accessible Home Renovations is a service provided by CP Rochester. URL: http://www.cprochester.org Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Janet M. Dreitlein, AHM, CAPS Phone: (585) 334-6000 x 312 Email: jdreitlein@cprochester.org

 

Legal issues can affect active duty military and veterans. These issues can be in one or more of several areas, one of which is custody. The civilian legal system does not recognize family care plans required by military and this has led to active duty military facing child custody challenges while they are deployed.

Both veterans and active duty military can face DWI/DUI charges. In order to cope with their combat experiences, some veterans self-medicate by turning to drugs and alcohol.

Speeding can also be an issue. Combat training stresses the importance of speeding in order to avoid road side bombs. This tendency does not quickly go away when troops return. This can be a sign of much more serious issues.

High family stress levels and frequent deployments can also contribute to divorce or domestic violence.

Child Custody
	Monroe County Bar Association Monroe County Bar Association's Lawyer Referral Service has attorney's that practice in many different area's of law. In most cases,there is a charge for the referral ($20 or $40) and the attorney will waive their consultation fee for up to a half hour. URL: http://www.mcba.org/community/lrs.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Mark Swail Phone: 585-546-2130 Email: lrsinfo@mcba.org
	Cerulli, Massare & Lembke, Attys Child custody, divorce. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: edward massare
Traffic Offenses (DWI/DUI)
	Cerulli, Massare & Lembke, Attys Traffic offenses, bankruptcy, estate planning, social security disability, divorce. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: edward massare Phone: 585-454-3323 Email: ed.massare@cmllawfirm.com
	Monroe County Veterans Court The Monroe County Veterans' Court is essentially a combination of chemical dependency and mental health services paired with constant judicial oversight. The Veterans' Court provides four separate tracks, each with varying levels of involvement. The most intensive track stipulates a years worth of sobriety, obtaining a GED or High School Diploma, and full completion of a chemical dependency or mental health program. Other tracks involve a localized-jail re-entry program, a diversion program associated with Pre-Trial services, and a single appearance track for lesser criminal charges. The Monroe County Veterans' Court is partnered with several Veteran specific service providers that continue to offer an ever increasing array of services for our Veterans. URL: Counties: Monroe Military Status: Veteran, Reserve/National Guard Contact: Michael Volkmer Phone: (585) 428-4429 Email: mvolkmer@courts.state.ny.us
Divorce
	Cerulli, Massare & Lembke, Attys Divorce, social security disability, criminal, traffic offenses, estate planning. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran Contact: edward massare Phone: 585-454-3323 Email: eed.massare@cmllawfirm.com
	Legal Assistance of Western NY, LawHelp LawNY is a non-profit law firm that provides free legal aid to people who live in 14 counties in western New York. LawNY offices may be able to help you with problems such as welfare terminations, divorces, evictions, SSI denials, or other problems. URL: http://www.lawny.org/ Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
	Legal Assistance of Western NY, LawHelp LawHelp/NY (www.LawHelp.org/NY) is an on-line tool for helping low-income New Yorkers solve their legal problems. It is the only comprehensive source of legal referral information in the State. URL: http://www.lawhelp.org/Ny/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
Domestic Violence
No services currently listed for this category.
Other
	Army Strong Community Center The Army Strong Community Center (ASCC) provides referrals to local community providers regarding any legal assistance needed. This may include bankruptcy, child support, or foreclosure etc. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 Service/Intake:(585) 987-9500, ext. 2353 GED information: ext. 2350 Veterans: ext 2348 or 2342 PROGRAM ELIGIBILITY: Ages 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services BOOTH HAVEN PROGRAM ELIGIBILITY: Men who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. Based upon bed availability, works with DHS Monday through Friday 7-2:00pm to house any male that comes to DHS emergency team After 2:00 weekdays and all day Saturday and Sunday (based upon bed availability) willing to take in any male under hospitality that can’t be placed by DHS HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. SERVICE SUMMARY: • 39 bed emergency shelter for homeless men. • Emergency food, clothing & shelter • Crisis Management and intervention • Medical, dental and mental health services* • Counseling and case management • Referrals to services ( e.g. housing, substance abuse, mental health, medical, educational resources, employment assistance) • Assistance with securing permanent housing • Special veterans services through Department of Veteran Affairs • Special assistance through Division of Parole for individuals to be released from Monroe County Jail LANGUAGES SERVED OTHER THAN ENGLISH: Spanish * Booth Haven has a Unity Health nurse that comes Monday through Friday to help those who have no insurance and a program that anyone who is homeless can obtain a PCP for up to one year. Unity Health also brings in a Dental Hygienist once a week to help clean teeth and contact individuals to other dental programs if needed. URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-search/98E1EBDFD7011F70852573AA006EAD92?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540, ext. 2284 Email: ras.admin@use.salvationarmy.org
	Monroe County Public Defender's Office The Monroe County Public Defender’s Office represents indigent persons accused of crimes and in a variety of family court matters, including child abuse/neglect, permanent termination of parental rights, family offense, custody, & paternity/support cases. URL: http://www.monroecounty.gov/defender-index.php Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Timothy P. Donaher, Monroe County Public Defender Phone: (585) 753-4210 Email: mcpublicdefender@monroecounty.gov
	Alternatives for Battered Women ABW partners with Legal Aide Society of Rochester, Empire Justice Center and Volunteer Legal Services to support referrals for legal assistance to those who qualify for below cost services. Legal assistance is focused on issue related to domestic violence. URL: http://www.abwrochester.org Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: 585-232-7353
	Legal Assistance of Western NY, LawHelp LawHelp/NY (www.LawHelp.org/NY) is an on-line tool for helping low-income New Yorkers solve their legal problems. The website provides legal information and contacts to legal services throughout New York State. URL: http://www.lawhelp.org/Ny/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
	Legal Assistance of Western NY, LawHelp LawNY is a non-profit law firm that provides free legal aid to people who live in 14 counties in western New York. LawNY offices may be able to help you with problems such as welfare terminations, divorces, evictions, SSI denials. URL: http://www.lawhelp.org/Ny/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org
	Pre-Trial Services Corp Pre-Trial Services Corporation provides intervention services and alternatives to detention for persons accused of crimes. URL: http://monroepretrialservices.org/ Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Craig McNair Phone: 585-454-7350 Email: cmcnair@monroecounty.gov
	Monroe County Veterans Court The Monroe County Veterans' Court is essentially a combination of chemical dependency and mental health services paired with constant judicial oversight. The Veterans' Court provides four separate tracks, each with varying levels of involvement. The most intensive track stipulates a years worth of sobriety, obtaining a GED or High School Diploma, and full completion of a chemical dependency or mental health program. Other tracks involve a localized-jail re-entry program, a diversion program associated with Pre-Trial services, and a single appearance track for lesser criminal charges. The Monroe County Veterans' Court is partnered with several Veteran specific service providers that continue to offer an ever increasing array of services for our Veterans. URL: Counties: Monroe Military Status: Veteran, Reserve/National Guard Contact: Michael Volkmer Phone: (585) 428-4429 Email: mvolkmer@courts.state.ny.us

 

Service members, veterans, and families may face mental health challenges including post traumatic stress, bereavement, injured soldier, military sexual trauma, traumatic brain injury, suicide, substance abuse, depression, anxiety, and readjustment.

Counseling support for service members, veterans, and their families is essential. Support systems, such as support groups and programs, for military families during all phases of deployment (before, during, after) are critical to addressing these challenges. In addition, veterans may need support while adjusting to life after military separation.

Recreation
Therapeutic recreation, leisure and sporting activities for individuals and families.
	OASIS Adaptive Sports Offers instruction, equipment and support to disabled veterans in a variety of sports activities. Helps the disabled veteran population successfully implement a recovery program that will assist the transition back into the mainstream of life. URL: http://www.oasisadaptivesports.com Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Robert Hoover Phone: 585-367-9239 Email: mbkhoover@aol.com
Mental Health Counseling
	Veterans Outreach Center, Inc. Time-limited psychotherapy for veterans and their immediate families is available to help them cope with posttraumatic stress disorder, family difficulties, personal issues, chemical dependency, and any issues relating to their military experience. Case managers assess veterans' needs and refer them to health care facilities operated by the Department of Veterans Affairs or other community service providers for medical consults, substance abuse problems, domestic violence and long-term care. Crisis intervention and outreach services are provided to homeless veterans, those at risk for homelessness and others who are in need of immediate care. URL: http://www.veteransoutreachcenter.org/services.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Dr. Bozena Robertson Phone: 585-546-1081 Email: bozena.robertson@veteransoutreachcenter.org
	Rochester Vet Center The Rochester Vet Center offers ongoing counseling services to combat zone veterans and their families. Services include PTSD treatment, marital/couples/family counseling, treatment for depression, anxiety,and other mental health issues. There are no fees for services and no time limits (meet as long as needed). The Center offers individual, group, couples, and family counseling. Additionally, the counseling staff will help link veterans and their families to other services as needed. URL: http://www.va.gov/rcs Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: Jay Hong Phone: (585) 232-5040 Email: jay.hong@va.gov
	VA Healthcare Network Upstate NY CANANDAIGUA VA MEDICAL CENTER BEHAVORIAL HEALTH SERVICES URL: http://www.visn2.va.gov/apps/health/alphaaction.cfm?TID=115 Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard Phone: 585-393-7250/7251
	VA Healthcare Network Upstate NY CANANDAIGUA VA MEDICAL CENTER-ROCHESTER OUTPATIENT CLINIC BEHAVIORAL HEALTH SERVICES URL: http://www.visn2.va.gov/apps/health/alphaaction.cfm?TID=115 Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard Phone: 585-463-2668
	Windhorse Farm Equine Assisted Psychotherapy is an emerging field in which horses are used as tools for emotional growth and learning in humans. All activities take place on the ground. No horse experience is necessary. It is experiential in nature where participants learn about themselves and others by engaging in activities with horses and then processing the feelings, behaviors, and response patterns that emerge. It can be utilized to address PTSD, depression, addictions, grief, relationship and spiritual issues. Some of the issues addressed include grief, communication, leadership, dealing with fears, regulation of impulses, managing intense emotion, rebuilding a sense of trust and empowerment. URL: http://windhorsefarmllc.com Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Joseph Lancia, DO Phone: 585-392-3492 Email: windhorsefarmllc@gmail.com
	Madeleine Reynolds Bolz, LMHC, NCC Mental Health Counseling for children and young adults. URL: Counties: Monroe Military Status: Active Duty, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Madeleine Reynolds Bolz Phone: 585-507-0454 Email: mrb567@gmail.com
	The Grief & Trauma Recovery Counseling Centre The Grief & Trauma Recovery Counseling Center at 1100 University Ave is owned by a LMHC with over 25 yrs of experience working with both combat & non- combat veterans and their families at the Canandaigua VA. Home visits in Wayne Co. Tricare, MHN provider URL: http://ptsdexpert.vpweb.com Counties: Monroe, Wayne Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Bonnie J. White M.S., LMHC Phone: 3159265949/5853131860 Email: Bejwhite@hotmail.com
	Leslie Stern-Gastel, NCC, LMHC Individual counseling for adults and adolescents. Specialized in treating PTSD, eating disorders, grief & loss, depression, anxiety and transitional issues. EMDR trained. Convenient locations in Rochester and Pittsford. Evening and Saturday hours. TriCare accepted URL: Counties: Monroe, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Leslie Stern-Gastel, LMHC, NCC Phone: 585-615-2071 Email: sterngastel@yahoo.com
	Heart Song Counseling and Healing Gestalt Pastoral Care Divorce/Relationship Recovery Emotional Freedom Techniques (** phobias ** intrusive memories ** pain relief ** emotional relief ** addictions) Addiction/Codependency Grief and Loss Step Family Work DMV/DWI Assessment Provider Individual, Group, Family, Couples and Children Counseling URL: http://www.heartsong-counseling.com Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marian Bauman-O'Dell, LMHC, CASAC Phone: (585) 748-1209 Email: mbo@heartsong-counseling.com
	Grey & Steerman Psychological Services P.C. Provider for children, adolescents, families. Accepts most insurance incl Tricare. Behavioral and parenting, communication & relationship issues, anxiety, depression, trauma. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Christine Steerman PhD Phone: (585) 292-9720 Email: steerman@rochester.rr.com
	Brockport Marriage and Family Counseling, P.C. Brockport Marriage & Family Therapy, P.C. is a private psychotherapy practice offering services to couples and families from across the west side. The office is currently pursuing becoming a HealthNet provider. URL: http://www.brockportmarriageandfamilytherapy.com/ Counties: Monroe, Livingston, Ontario Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jennifer King, MS, MS-MFT Phone: (585) 395-0091 Email: JenniferKing@BMFT.org
Substance Abuse Support
	Veterans Outreach Center, Inc. Time-limited psychotherapy for veterans and their immediate families is available to help them cope with posttraumatic stress disorder, family difficulties, personal issues, chemical dependency, and any issues relating to their military experience. Case managers assess veterans' needs and refer them to health care facilities operated by the Department of Veterans Affairs or other community service providers for medical consults, substance abuse problems, domestic violence and long-term care. Crisis intervention and outreach services are provided to homeless veterans, those at risk for homelessness and others who are in need of immediate care. URL: http://www.veteransoutreachcenter.org/counseling.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Dr. Bozena Robertson Phone: 585-546-1081 Email: bozena.robertson@veteransoutreachcenter.org
	Monroe County Veterans Court The Monroe County Veterans' Court is essentially a combination of chemical dependency and mental health services paired with constant judicial oversight. The Veterans' Court provides four separate tracks, each with varying levels of involvement. The most intensive track stipulates a years worth of sobriety, obtaining a GED or High School Diploma, and full completion of a chemical dependency or mental health program. Other tracks involve a localized-jail re-entry program, a diversion program associated with Pre-Trial services, and a single appearance track for lesser criminal charges. The Monroe County Veterans' Court is partnered with several Veteran specific service providers that continue to offer an ever increasing array of services for our Veterans. URL: Counties: Monroe Military Status: Veteran, Reserve/National Guard Contact: Michael Volkmer Phone: (585) 428-4429 Email: mvolkmer@courts.state.ny.us
Other
	VA Healthcare Network Upstate NY BENEFITS FOR RETURNING OEF/OIF VETERANS URL: http://www.visn2.va.gov/vet/freedom/index.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard Contact: Kai Chitaphong- OEF/OIF Program Manager Phone: 585-393-7237
	VA Healthcare Network Upstate NY CANANDAIGUA VA MEDICAL CENTER CHAPLAIN SERVICES URL: http://www.visn2.va.gov/dt/chaplain.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Phone: 585-393-7877
	VA Healthcare Network Upstate NY MENTAL HEALTH CRISIS SUICIDE HOTLINE 1-800-273-TALK (8255) URL: http://www.visn2.va.gov/bh/suicideprevention.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard

 

Substance abuse is on the rise among veterans of combat in Afghanistan and Iraq, and is particularly prevalent among those suffering from PTSD. Besides the potential for leading to reckless driving, domestic violence, and a host of other problems, substance abuse is frequently a factor in suicides.

As part of the warrior code, veterans and servicemembers may be reluctant to admit the need for help, preferring instead to alleviate the stresses of war by self-medicating with alcohol or drugs.

Substance Abuse Support
	Veterans Outreach Center, Inc. Time-limited psychotherapy for veterans and their immediate families is available to help them cope with posttraumatic stress disorder, family difficulties, personal issues, chemical dependency, and any issues relating to their military experience. Case managers assess veterans' needs and refer them to health care facilities operated by the Department of Veterans Affairs or other community service providers for medical consults, substance abuse problems, domestic violence and long-term care. Crisis intervention and outreach services are provided to homeless veterans, those at risk for homelessness and others who are in need of immediate care. URL: http://www.veteransoutreachcenter.org/counseling.html Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Dr. Bozena Robertson Phone: 585-546-1081 Email: bozena.robertson@veteransoutreachcenter.org
	Rochester Vet Center The Rochester Vet Center offers ongoing counseling for combat zone veterans and their family members who are coping with mental health and substance abuse issues. Services include individual, group, couples, and family counseling. The counseling staff will link veterans and their families with other appropriate services and supports as appropriate. URL: http://www.va.gov/rcs Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Family Member of Veteran, Reserve/National Guard Contact: Peter Ziarnowski Phone: (585) 232-5040 Email: Anthony.Ziarnowski@va.gov
	Windhorse Farm Equine Assisted Psychotherapy offered to assist in maintaining abstinence while looking at reclaiming aspects of the individual’s life that substance use has impacted. It addresses psychological, spiritual, relational and emotional aspects of this process. Areas explored include addressing temptations and distractions, healthy boundaries and limit setting, identification and healthy expression of emotions, regulation of impulses, stress management without substance use and problem solving skills. URL: http://windhorsefarmllc.com Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Joseph Lancia, DO Phone: 585-392-3492 Email: windhorsefarmllc@gmail.com
	Monroe County Veterans Court The Monroe County Veterans' Court is essentially a combination of chemical dependency and mental health services paired with constant judicial oversight. The Veterans' Court provides four separate tracks, each with varying levels of involvement. The most intensive track stipulates a years worth of sobriety, obtaining a GED or High School Diploma, and full completion of a chemical dependency or mental health program. Other tracks involve a localized-jail re-entry program, a diversion program associated with Pre-Trial services, and a single appearance track for lesser criminal charges. The Monroe County Veterans' Court is partnered with several Veteran specific service providers that continue to offer an ever increasing array of services for our Veterans. URL: Counties: Monroe Military Status: Veteran, Reserve/National Guard Contact: Michael Volkmer Phone: (585) 428-4429 Email: mvolkmer@courts.state.ny.us
	Heart Song Counseling and Healing Gestalt Pastoral Care Divorce/Relationship Recovery Emotional Freedom Techniques (** phobias ** intrusive memories ** pain relief ** emotional relief ** addictions) Addiction/Codependency Grief and Loss Step Family Work DMV/DWI Assessment Provider Individual, Group, Family, Couples and Children Counseling URL: http://www.heartsong-counseling.com Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marian Bauman-O'Dell, LMHC, CASAC Phone: (585) 748-1209 Email: mbo@heartsong-counseling.com
Other
No services currently listed for this category.

 

The Veterans Administration provides many services including healthcare and many other programs. Veterans are encouraged to register in order to take advantage of the benefits provided.

Benefits Counselor
	Monroe County Veterans Services Monroe County Veterans Service Agency 125 Westfall Rd. Rochester, NY 14620 Assistance in filing claim forms, Education forms, filing of forms for Service Connection, Pensions, DIC,& A&A. Filing for increases in disabilities. Information on taxes, flags, burial, headstones and benefits. Education information, and obtaining DD-214's. URL: http://www.monroecounty.gov Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Jim Carra or Patrick Pudetti Phone: 585-753-6040 Email: ppudetti@monroecounty.gov
	VA Healthcare Network Upstate NY VETERAN SERVICE CENTER CALL CENTER URL: http://www.visn2.va.gov/vet/vsc/callcenter.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	VA Healthcare Network Upstate NY VISN 2 VETERAN SERVICE CENTER URL: http://www.visn2.va.gov/vet/vsc/vscstaff.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	VA Healthcare Network Upstate NY BILLING-FREQUENTLY ASKED QUESTIONS URL: http://www.visn2.va.gov/vet/billingfaq.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	VA Healthcare Network Upstate NY ENROLLMENT- FREQUENTLY ASKED QUESTIONS URL: http://www.visn2.va.gov/vet/vetfaqs.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	VA Healthcare Network Upstate NY VA Payment for Emergency Care Provided by a Community Hospital URL: http://www.visn2.va.gov/vet/vsc/emergcare.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	New York State Division of Veterans' Affairs New York State Division of Veterans' Affairs, 457 South Avenue, Rochester, NY 14620 Provide benefits counseling, information & services for veterans, active duty military & dependents. Information & assit in filing claims with US Department of Veterans Affairs (VA). URL: http://www.veterans.state.ny.us Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Keithe A. Robinson, SVC Phone: (585) 546-4510 Email: krobinson@veterans.state.ny.us
	Seneca County Veterans Service Agency Specialized maximum assistance to veterans, their dependents and servicemen in all matters pertaining to the problems of veterans and their families. This includes counseling on benefits and entitlements of veterans and their families under Federal, State and Local Laws that provide special services, benefits or preference. Assistance provided in completing and processing claims for education, compensation, pension, medical, vocational rehabilitation, real property tax exemptions, government insurance, home loans, and numerous other Federal, State and Local entitlements. URL: http://www.co.seneca.ny.us/dpt-divhumserv-veterans-agency.php Counties: Seneca Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Melissa A. Granger Phone: 315-539-1798 Email: mgranger@co.seneca.ny.us
	Bryant & Stratton College Bryant & Stratton College is fully equipped to help you select and apply for a myriad of education benefits. Our own VA Certifying Official can process your GI Bill, Vocational Rehabilitation benefits, Veterans Tuition Assistance, etc. We're here to help! URL: http://www.bryantstratton.edu Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Laura Stradley Phone: 585-720-0660 Email: lastradley@bryantstratton.edu
	Department of Veterans Affairs Benefits - Veterans Benefits Administration URL: http://www.vba.va.gov/VBA/benefits/factsheets/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard
	Department of Veterans Affairs VA Health Care Eligibility & Enrollment URL: http://www.va.gov/healtheligibility/costs/ Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard
	Department of Veterans Affairs Information for Veterans About the New Medicare Prescription Drug Benefits URL: http://www.va.gov/healtheligibility/costs/MedicareD.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard
Other
	Veterans Outreach Center, Inc. Our Outreach Program Coordinators will assist in VA enrollment, scheduling appointments and coordinating services. URL: http://www.veteransoutreachcenter.org/commendation.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Bob Mitchell or Lynda Brunner Phone: 585-295-7853/7855 Email: robert.mitchell@veteransoutreachcenter.org
	Army Strong Community Center The Army Strong Community Center (ASCC)provides assistance with understanding VA benefits and directing questions to the appropriate departments within the VA system. URL: Counties: Monroe Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Marianne Sernoffsky Phone: 585-339-3308 Email: marianne.sernoffsky@us.army.mil
	VA Healthcare Network Upstate NY CANANDAIGUA VA MEDICAL CENTER URL: http://www.canandaigua.va.gov/index.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard Phone: 585-394-2000
	VA Healthcare Network Upstate NY ROCHESTER VA OUTPATIENT CLINIC URL: http://www.canandaigua.va.gov/rochester.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard Phone: 585-463-2600
	VA Healthcare Network Upstate NY Which Veterans Pay For Which Services at VA Healthcare Facilities URL: http://www.visn2.va.gov/vet/benefits/table.asp Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Veteran, Reserve/National Guard
	Salvation Army The Salvation Army – Rochester Area Services PROJECT ReDIRECT 300 East Main Street Rochester NY 14604 Service/Intake:(585) 987-9500, ext. 2353 GED information: ext. 2350 Veterans: ext 2348 or 2342 PROGRAM ELIGIBILITY: Ages 18 years of age or older Must be homeless (living in emergency shelter, in transitional housing or on street, park, etc.) Photo ID Full time clients: Must have mental health/chemical dependency assessment along with intake interview Intake interview required APPLICATION/REFERRAL PROCEDURE: Call for information and appointment HOURS: M-F 8:30 a.m.-4:00 p.m. FEES: No fee for service SERVICE SUMARY: • Case Management services • Material assistance • Housing assistance • Legal advocacy • GED classes • Veterans services and benefits • Individualized goal plans • Referrals • Follow-up services • Counseling services • (Services do not provide treatment or medications) • Employment Assistance • Employment Preparation Training • Support Groups and Workshops: (Recovery and Relapse, Stress/Anger Management, Parenting, Job Club, Computer Literacy , Wellness/Nutrition) LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf Job Skills and Employment Services Program PROGRAM ELIGIBILITY: call for information HOURS: M-F 8:30 a.m. – 4:00 p.m. FEES: No fee for services SERVICE SUMMARY: • Employment Preparation Training (8-week comprehensive training to re-orient participants to the workplace and improve job readiness skills) • GED Lab/Computerized Learning (Open to individuals who are homeless or not; One-on-one tutoring by a certified teacher; Self-guided educational software courses) • Job Placement Services (resume development, matching with community employers, job vocational skills/aptitudes assessment, coordinating client interviews) • Job Club • Post Employment Services (vocational counseling and support services coordination) LANGUAGES SERVED OTHER THAN ENGLISH: Spanish, Deaf URL: http://www.use.salvationarmy.org/use/www_use_rochesterny.nsf/vw-search/5A7D32FE23719A1D852573AA0072CF03?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9500, ext. 2353 Email: ras.admin@use.salvationarmy.org
	Salvation Army The Salvation Army – Rochester Area Services BOOTH HAVEN PROGRAM ELIGIBILITY: Men who are homeless, unable to secure permanent housing or stable housing and are at least 18 years of age. APPLICATION/REFERRAL PROCEDURE: Call for referral: referred through community agencies such as The Department of Human Services; schools, hospitals, and social workers, family members or by self referral. Based upon bed availability, works with DHS Monday through Friday 7-2:00pm to house any male that comes to DHS emergency team After 2:00 weekdays and all day Saturday and Sunday (based upon bed availability) willing to take in any male under hospitality that can’t be placed by DHS HOURS: Office: M-F 8:30 am - 4:00 pm FEES: No fee for services. • Special veterans services through Department of Veteran Affairs URL: http://www.use.salvationarmy.org/use/www_use_rochesterNY.nsf/vw-search/98E1EBDFD7011F70852573AA006EAD92?opendocument Counties: Monroe Military Status: Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Intake Phone: (585) 987-9540, ext. 2284 Email: ras.admin@use.salvationarmy.org
	Legal Assistance of Western NY, LawHelp LawHelp/NY (www.LawHelp.org/NY) is an on-line tool for helping low-income New Yorkers solve their legal problems, and contains one of the most complete listing of resources for Veterans, their families, and those working with Veterans. URL: http://www.lawhelp.org/Ny/ Counties: Monroe, Livingston, Ontario, Seneca, Wayne, Yates Military Status: Active Duty, Veteran, Family Member of Active Duty Individual, Family Member of Veteran, Reserve/National Guard Contact: Phil Dailey Phone: 315-781-1465 ext 1012 Email: pdailey@lawny.org